We are delighted to announce the publication of one of the key resources of the FRISCO Project, our Best Practice Manual : “Countering Terrorist Content Online – A Best Practice Guide for Hosting Service Providers” !

The FRISCO Best Practice Manual provides practical advice to help HSPs fulfill their obligations under the TCO Regulation, by:

• Drafting terms of service and policy guidelines prohibiting terrorist content
• Designating a point of contact or legal representative
• Responding to removal orders from national authorities
• Notifying users and establishing a complaint mechanism
• Putting in place specific measures to detect and prevent the spread of terrorist content
• Drafting transparency reports

The FRISCO Best Practice Manual was produced under Work Package 4 “Sharing of experiences, developing best practices and awareness raising” by our partners from Violence Prevention Network Arwa BEN AHMED and Rositsa DZHEKOVA. Our colleagues Isabelle ARNSON (Tremau), Alexandra KORN (Violence Prevention Network) and Adeline KUGLER (Tremau) also took part in the production of this key resource for HSPs.

We hope this manual will prove valuable for tech platforms, fostering their compliance with the TCO Regulation, and helping them protect their services against terrorist content. You can also find it in the “Publications” section of our website (click here).